Keep shared technology working.
Jardawk gives operational teams a clear view of shared Windows devices and services, guided actions for common issues, and access to advanced support when deeper intervention is needed.
Metro Public Libraries
128
119
6
3
PUBLIC PC 18
Printing unavailable
Recommended action · Restore printing
LIB-PC-018
Remote support available
Print job awaiting release
4 pages
Colour · A4
482 917
Two audiences, one platform
Simple for everyday operations. Advanced when needed.
Everyday Operations
For library staff, branch staff, service teams and other operational users who need clear information and safe, guided actions.
- Clear device and service status
- Plain-language alerts
- Recommended actions
- Approved one-click remediation
- Branch and site visibility
- Simple escalation when further support is required
Advanced Support
For authorised users who need deeper diagnostics, remote access and technical controls when additional intervention is required.
- Detailed endpoint information
- Remote desktop access
- Secure terminal access
- Controlled PowerShell and command execution
- Advanced diagnostics
- Software management, policies and automation
Platform capabilities
One platform for shared technology operations
Endpoint Management
Enrol, monitor and inventory shared Windows devices across every site from a single cloud console.
Remote Support
Progressive access from guided actions for operations to full remote desktop and terminal access for technicians.
Public Printing
Planned secure printing from personal devices with release codes, payment integration and automatic document expiry.
Multi-Site Operations
Manage branches, community hubs and campuses with per-site roles, reporting and service views.
Automation and Guided Remediation
Reusable, technician-controlled automations turn common fixes into safe one-click actions for operational staff.
Audit and Accountability
Every remote action, script execution and configuration change is recorded with clear, searchable audit history.
Built for
Shared and public-access environments.
Jardawk is designed for organisations operating shared or public-access Windows computers — where uptime is measured in community trust, not tickets.
Libraries
Local Government
Education
Community Facilities
Shared Workspaces