Progressive access, controlled by role and site.
Jardawk separates the everyday from the exceptional. Operations staff act safely within predefined boundaries; technicians retain the deep access they need — and every level is scoped to the sites a user is authorised to support.
Guided Actions
Safe, predefined actions that operational staff can run themselves without waiting for a technician.
- Restore printing on a public PC
- Restart a self-service device
- Sign out a stuck session
- Report a device as out of service
Approved Automations
Reusable technical actions created and controlled by administrators, then made available to the right teams.
- Author automations from PowerShell or curated actions
- Scope access by role and site
- Publish to operations as one-click buttons
- Every run is captured in audit history
Advanced Remote Access
Remote desktop and terminal access for authorised technical users when hands-on control is required.
- Remote desktop sessions
- Secure terminal and PowerShell
- Windows service management
- Advanced diagnostics
Permissions match responsibility.
Roles and site scope decide what a user can see and do. A branch team may only manage devices in their site. A regional technician can escalate to remote desktop across a group of branches. Everything is logged, so accountability travels with the action.